If used in conjunction with third-party or recipient billing, the billed account will be responsible for the duties and taxes. For more information about FedEx Ground Collect, review the FedEx Ground Collect information page.Įnable the option Bill duties and taxes to payor of shipping charges to have the costs of duties and taxes billed back to your FedEx account, instead of to your customer. FedEx will scan this placard and that will then bill the receiver's account.Ĭurrently available in the US and Canada. When FedEx delivers the parcel to the recipient, the recipient supplies their account placard. Shipping services that support One Rate package types include: ShipStation supports the use of FedEx One Rate® flat-rate package options for domestic shipments for non-cash accounts.įirst, you must choose an applicable shipping service to use the appropriate FedEx One Rate® package type when you configure a shipment. If needed, you can print both documents in ShipStation by selecting the Forms option in the Order Details or going to the Forms column in the Shipments tab. If ShipStation is not able to submit customs information through ETD (either because it's not enabled for your FedEx account, or because the destination country does not support ETD), you will need to print any necessary customs forms and include them with the shipment.Ĭertificate of Origin for qualifying international shipmentsįor qualifying shipments between USMCA countries, FedEx will include a Certificate of Origin with their commercial invoice. ![]() Labels created using ETD will have ETD printed on the label. ShipStation will automatically attempt to submit customs information electronically through the FedEx ETD program. However, you may still wish to void labels you don't use for improved accuracy in your shipment reports. FedEx does not charge your account upon label creation in ShipStation.Īny FedEx labels you create in ShipStation that are NOT used will not be billed on your invoice. See our FedEx Ground Economy article for more details.įedEx bills you for only the labels you use, which are invoiced monthly to your FedEx account. You parcel has been delivered to the returns center.Enable FedEx Ground Economy services (formerly called SmartPost) for use in ShipStation. Please note this does not mean the parcel has been delivered back to the retailer yet. This scan confirms that the carrier successfully collected your parcel from the Post Office. Your parcel has been accepted by your local post office and is ready to be picked up by the carrier to continue through the process of being returned to your retailer. Pitney Bowes has received the electronic shipping information for your parcel but has not yet received your physical parcel. The carrier should be delivering your parcel by the end of the day. Please contact your local USPS Post Office to schedule a redelivery or you may pick up your parcel at the Post Office. It was forwarded either because the original delivery address is invalid, or you requested the parcel to be delivered to a different location.Īn unsuccessful delivery attempt was made by your carrier. Your parcel was forwarded to a new address. Your parcel has received the delivered scan by the carrier at the final delivery address. Pitney Bowes has handed your parcel off to the local USPS Post Office for final mile delivery. ![]() ![]() To help identify the location of your parcel, below are common tracking event examples. If your parcel is still in transit past the estimated delivery date, severe weather in certain regions or damages to a parcel in transit can contribute to any delays. If your parcel is within the estimated delivery date, please wait several business days for its arrival.
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